EFFECTIVE DATE: 10/24/2024

At Live Well Spa (“Company,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.livewellspanc.com (“Website”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website. Our business is located in North Carolina, United States, but we may collect and process information from individuals all over the world. This Privacy Policy incorporates region-specific considerations and compliance with relevant data privacy regulations.

01. Information We Collect

We may collect information about you in a variety of ways, including:

1.1 Personal Data

When you voluntarily provide it to us, such as when you register on the Website, make a purchase, subscribe to a newsletter, or fill out a form. This may include your name, email address, phone number, mailing address, and payment information.

1.2. Derivative Data:

Information our servers automatically collect when you access the Website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Website.

1.3. Financial Data:

Payment details are collected to process transactions if you make a purchase on the Website. We do not store credit card details; payments are processed through secure third-party payment processors.

1.4. Social Media Data:

Information you provide when connecting your social media account to the Website, including your social media account name, profile picture, and other details.

1.5. Mobile Device Data:

Device information such as your mobile device ID, model, manufacturer, and location.

02. How We Use Your Information

We use the information we collect in the following ways:

2.1. To Provide Services:

To process transactions, manage your account, respond to inquiries, and deliver services requested.

2.2. To Improve User Experience:

To understand how you interact with our Website, personalize your experience, and deliver relevant content.

2.3. Marketing and Promotions:

To send you promotional materials, newsletters, or other information we think may be of interest to you.

2.4. Legal and Regulatory Compliance:

To comply with legal obligations, resolve disputes, enforce our agreements, and protect our legal rights.